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About the role
As a Senior Partner Success Manager , you’ll be the face and voice of Via for our partners both internally and externally. In this dynamic role, you’ll be responsible for building genuine and durable customer relationships while converting those relationships into opportunities for long-term revenue growth. You will serve as our partners’ trusted advisor by providing strategic guidance on operational, go-to-market, and product-related issues.
What they're looking for
- You have 6+ years of relevant work experience, including experience working directly with clients
- You’re a natural relationship builder who stays calm and collected when facing a crisis or criticism, and celebrates your partners’ successes with them
- You’re a reliable, motivated self-starter with a strong growth mindset
- You enjoy fast-paced environments, aren’t deterred by setbacks or pivots, and thrive in roles that require a high degree of responsibility
- You’re an excellent team player and a meaningful individual contributor. You enjoy mentoring others, see success as a team effort, and like working with people across the organization
- You’re comfortable with frequent travel and excited to connect with partners face-to-face
More about this role
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a Senior Partner Success Manager , you’ll be the face and voice of Via for our partners both internally and externally. In this dynamic role, you’ll be responsible for building genuine and durable customer relationships while converting those relationships into opportunities for long-term revenue growth. You will serve as our partners’ trusted advisor by providing strategic guidance on operational, go-to-market, and product-related issues. Simultaneously, you will be an internal advocate for partners with Via by championing for new products and capabilities to facilitate the expansion of each partner’s service size and scope.
This is a remote-first role supporting Via’s Central US market. We’re open to candidates based in a wide range of locations across the country, including Chicago and cities across Texas, Michigan, Ohio, Colorado and beyond.
- Own the success of transportation services across your partner portfolio, serving as a primary point of contact for partner leadership and...
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