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Client Success Manager (Health Plans/PBM)

VIDA · United States · Remote

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About VIDA

Vida Health delivers enterprise obesity care and metabolic health solutions through personalized treatment, clinical oversight, and measurable outcomes for employers and health plans. Backed by GV.

About the role

As a Client Success Manager(Health Plans/PBM) at Vida, you will play an integral role in understanding the needs and priorities of Vida’s clients. You will be “the face of Vida” to provide client delight and exceed expectations at all touchpoints in the client journey. This includes working closely with clients as well as internal teams at Vida in the development of our business strategies and programs.

What they're looking for

  • Bachelor’s Degree at minimum
  • Familiarity with the overall healthcare landscape, including major relevant healthcare legislation and companies within the industry
  • Familiarity with key healthcare administration/payer processes
  • Critical thinking skills, ability to analyze data, identify gaps and risks and work with stakeholders, both internal and external, to create and implement recommendations for improvement
  • Ability to create and utilize work-plans to effectively prioritize and manage multiple concurrent client priorities and tasks across one or more work-streams
  • Professional and polished written and verbal communication skills, ability to effectively summarize information and present findings and recommendations to internal and client leadership
More about this role

ABOUT US

At Vida, we help people get better- and we're helping the healthcare system get better, too.

Vida is a virtual, personalized obesity care provider that uses evidence-based treatment to help patients manage obesity and related conditions like diabetes, high blood pressure, anxiety and depression. Vida's team of Obesity Medicine-Certified Physicians, Registered Dietitians, Expert Coaches and Licensed Therapists takes a whole-person approach to care, helping people lose weight, reduce stress and improve their overall health.

By combining advanced technology with top-notch healthcare providers, Vida is breaking down the barriers that have historically kept people from getting the best care. It's trusted by Fortune 100 companies, major national payers and large providers to enable their employees to live their healthiest lives.

As a Client Success Manager(Health Plans/PBM) at Vida, you will play an integral role in understanding the needs and priorities of Vida’s clients. You will be “the face of Vida” to provide client delight and exceed expectations at all touchpoints in the client journey. This includes working closely with clients as well as internal teams at Vida in the...

Read the full posting on VIDA's site ↗

Client Success

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