Vida Health delivers enterprise obesity care and metabolic health solutions through personalized treatment, clinical oversight, and measurable outcomes for employers and health plans. Backed by GV.
About the role
Most product managers build what members, providers, or clients see. This role builds the systems that make the whole company run. You'll own that layer. You'll learn how our member support, clinical operations, and device operations teams actually work, map how our tools talk (or don't) to each other, and set the vision and roadmap for how they should. You'll partner with a dedicated engineer, our Zendesk lead, and the operations leaders who depend on these systems every day.
What they're looking for
- Bachelor's degree at a minimum
- 7+ years in product management, with meaningful time on internal, operations, or business systems (support ops, rev ops, marketing ops, clinical or fulfillment ops, business technology)
- Hands-on experience designing integrations between third-party platforms such as Zendesk, Salesforce, Braze, HubSpot or Twilio, and internal systems
- Fluency reading API documentation and reasoning about data flows: webhooks, JSON payloads, event triggers, sync vs. async, failure and retry
- Comfortable in technical environments: you can read code in Python or JavaScript, find your way around GitHub, and understand the basics of AWS or Google Cloud and SQL. You don't need to write production code
- A track record of turning messy, manual processes into scalable systems, with outcomes you can measure
More about this role
ABOUT US
At Vida, we help people get better- and we're helping the healthcare system get better, too.
Vida is a virtual, personalized obesity care provider that uses evidence-based treatment to help patients manage obesity and related conditions like diabetes, high blood pressure, anxiety and depression. Vida's team of Obesity Medicine-Certified Physicians, Registered Dietitians, Expert Coaches and Licensed Therapists takes a whole-person approach to care, helping people lose weight, reduce stress and improve their overall health.
By combining advanced technology with top-notch healthcare providers, Vida is breaking down the barriers that have historically kept people from getting the best care. It's trusted by Fortune 100 companies, major national payers and large providers to enable their employees to live their healthiest lives.
Most product managers build what members, providers, or clients see. This role builds the systems that make the whole company run.
Behind every member interaction at Vida is a chain of systems: eligibility data, our member admin tools, Zendesk, Braze, our EHR, pharmacy and device vendors, and a data warehouse. Today, too many of those links are held...
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