A media measurement software company offering powerful audience segmentation for programmatic ads in a more valuable data-driven ecosystem.
About the role
The Professional Services team is a key part of VideoAmp responsible for onboarding new clients onto our platform or existing clients onto new solutions. In this role, you will work closely with our clients to ensure their successful adoption of VideoAmp's platform and solutions, including the setup and configuration of campaigns, integrations, and data flows, and with our internal teams, such as Sales, Account Management, and Engineering, to ensure a seamless and successful client experience.
What they're looking for
- Manage and monitor ongoing client delivery, reporting, and billing operations across a portfolio of accounts
- Assist with the onboarding and training of new hires on the Delivery team
- Recruit, direct, motivate, and develop staff , maximizing their individual contribution, professional growth, and ability to function effectively as a team
- Understand various levels of KPIs (time to value, reporting accuracy, client satisfaction) and formulate strategies to meet and exceed both client and team goals
- Oversee and provide guidance on internal activities and initiatives designed to improve the client experience
- Determine needed improvements through review and analysis of recurring reporting, billing, or onboarding issues
More about this role
📍 Remote US | Hybrid Preferred: New York, NY | $184,000 to $205,000 + Equity + Benefits
VideoAmp is the tech-first measurement company transforming how advertising is valued, bought, and sold. Powered by currency-grade big data and a best-in-class technology stack, our platform gives advertisers, agencies, and digital partners the ability to plan, optimize, and measure media investments across every screen, from linear TV and OTT to CTV and digital video.
VideoAmp is accelerating investment in agentic AI and intelligent optimization technologies, helping clients drive measurable, real-world outcomes in an increasingly complex media landscape. With 880% year-over-year measurement growth, 98% coverage of the TV ecosystem, and partnerships with 11 agency groups and 1,000+ advertisers, we're not just keeping pace with the industry. We're defining what comes next.
We believe great work requires great people, people who say "I'll find a way" instead of "it can't be done."
The Professional Services team is a key part of VideoAmp responsible for onboarding new clients onto our platform or existing clients onto new solutions. In this role, you will work closely with our clients to ensure...
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