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Senior Client Success Manager

Virta Health · Remote · Remote

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About Virta Health

Virta Health is the leader in diabetes reversal and sustainable weight loss. Discover personalized, nutrition-first care designed for lasting results.

About the role

Manage the end-to-end client lifecycle for a strategic and growing list of employer clients contracted through our health plan partners, driving retention and satisfaction through proactive, data-informed account management Prepare and deliver persuasive business reviews that leverage clinical outcomes, engagement data, and ROI analyses to influence executive decision-making and drive continued investment in Virta by client and partner alike

What they're looking for

  • 6–8 years of experience in customer success, consulting, or client-facing account management roles
  • Proven track record of independently managing enterprise or strategic employer accounts with strong retention, satisfaction, and growth outcomes
  • Demonstrated success leading contract renewals and expansions, with consultative selling and negotiation skills that connect customer needs to measurable outcomes and ROI
  • Experience presenting strategic and financial value to HR, benefits, and consultant audiences
  • Strategic thinker with strong business acumen – understands key levers of account growth, client economics, and decision-making within employer benefits
  • Skilled relationship builder who earns trust with senior client and cross-functional partners
More about this role

Virta Health is on a mission to reverse metabolic disease in one billion people. Current treatment approaches aren’t working—over half of US adults have either type 2 diabetes or prediabetes, and obesity rates are at an all-time high. Virta is changing this by helping people reverse their metabolic condition through innovations in technology, personalized nutrition, and virtual care delivery reinvented from the ground up. We have raised over $350 million from top-tier investors, and partner with the largest health plans, employers, and government organizations to help their employees and members restore their health and take back their lives. Join us on our mission to reverse metabolic disease in one billion people.

As a Senior Client Success Manager at Virta, you’ll have the opportunity to directly impact people’s lives by helping our clients who have contracted via our health plan partners bring life-changing care to their members. You’ll own relationships with some of the nation’s most forward-thinking plan sponsors (employers, health plans), using data, storytelling, and strategy to show how Virta’s approach delivers measurable health and financial outcomes. Success in this...

Read the full posting on Virta Health's site ↗

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