Vividly is the leading modern trade promotion management (TPM) solution built by and for the consumer packaged goods industry. From campaign creation to deductions management and promotion measurement, we help brands manage every element of trade spend. Backed by 645 Ventures.
About the role
Experience with CPG, Trade Promotion Management, Deduction Management, Cash Application, Sales Finance, or CPG accounting is strongly preferred, but we would also consider candidates with strong solution architecture experience in adjacent financial or operational SaaS environments who demonstrate the ability to learn the industry quickly. You’ll work closely with Solutions Engineering, Implementation, Integrations, Managed Services, Customer Success, Product, and Engineering.
What they're looking for
- Review pre-sales discovery, commitments, requirements, and proposed solutions to ensure continuity from Sales into onboarding
- Lead customer Solution Alignment sessions to validate business objectives, requirements, workflows, dependencies, assumptions, and success criteria
- Understand customers' current-state processes and design scalable future-state workflows using Vividly
- Translate customer requirements into clear solution designs that Implementation, Integrations, Managed Services, and Customer Success can execute against
- Design solutions across trade planning, deductions, Cash Application, accruals, forecasting, reporting, pricing, customer/product hierarchies, revenue, and related workflows
- Understand how Vividly fits within the customer's broader ecosystem, including ERP systems, banks, retailer/distributor data, syndicated data, and other business systems
More about this role
We’re looking for a Solutions Architect who can bridge the gap between what our customers need to accomplish and how Vividly should be designed to support them.
This role is ideal for someone who enjoys understanding complex business processes, challenging the status quo, and turning customer requirements into scalable future-state solutions. You’ll work across business processes, accounting workflows, data, integrations, and Vividly configuration to ensure our customers are set up correctly from the beginning.
The Solutions Architect is a critical part of our customer onboarding experience. You’ll help preserve continuity from Sales through Implementation, ensure requirements are understood before teams begin building, and keep multiple implementation work streams aligned around one cohesive solution.
What You'll Achieve
As a Solutions Architect, you’ll become an expert in Vividly, CPG trade workflows, customer business processes, ERP ecosystems, and how our different solutions come together.
You’ll engage early in the customer journey to understand what was sold, why the customer purchased Vividly, and what outcomes they expect to achieve. Following Closed Won, you’ll lead...
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