Startups · AI

Founding Customer Training Manager - US (m/f/d) - AI health-tech

voize · New York · Remote

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About voize

Purpose-built for skilled nursing and elder care. Nurses and caregivers simply speak naturally, at the point of care and voize structures the rest and connects directly to EHR systems. Complete documentation created in seconds, connecting those provide care... Backed by Y Combinator.

About the role

As a dynamic team, we combine first-in-class technology with meaningful social impact. And now, we’re looking for you to join us on this mission! As our Customer Training Manager , you will be responsible for delivering impactful training sessions, both online and onsite, to ensure users understand how to maximize the value of voize’s AI-powered solution. You will motivate and engage groups of 10-15 caregivers, empowering them to embrace the technology and improve their documentation workflow.

What they're looking for

  • 3+ years of training, onboarding, or customer enablement experience in B2B, preferably in healthcare, SaaS, or technical environments
  • Proven ability to design and deliver training to in person audiences
  • Experience training non-technical or diverse learner populations (strong plus)
  • Comfort with travel (2-3 weeks per month) to customer sites across the US
More about this role

At voize, we believe the greatest gift to frontline workers is time - time to care, connect, and be present. Today, that time is lost to busywork and complex systems that pull them away from what matters most: people .

Our vision is to change that by building AI companions that seamlessly take over digital workflows. We don’t replace humans with technology - we amplify their impact.

Our mission is backed with a $50M Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator and other leading VCs. Today, 2,000+ facilities trust voize, and over 200,000 users rely on our AI companion to ease their daily workload.

As a dynamic team, we combine first-in-class technology with meaningful social impact. And now, we’re looking for you to join us on this mission!

As our Customer Training Manager , you will be responsible for delivering impactful training sessions, both online and onsite, to ensure users understand how to maximize the value of voize’s AI-powered solution. You will motivate and engage groups of 10-15 caregivers, empowering them to embrace the technology and improve their documentation workflow.

Lead in-person training sessions for new customer...

Read the full posting on voize's site ↗

Customer Success

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