Startups · AI

Customer Success Manager

Vooma · San Francisco Office · On-site

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About Vooma

Backed by Index and Y Combinator.

About the role

This is a rare opportunity to join an experienced, high-performing team at an inflection point, early enough to have an outsized impact and learn firsthand how an innovative, AI-native company operates.

What they're looking for

  • 2+ years of experience in customer success, account management, or a customer-facing role
  • Whatever it takes mentality and low ego, you get into the details with customers without hesitation
  • Strong communication and interpersonal skills, with the ability to build trust across levels of an organization
  • Organized and proactive, with the ability to manage multiple accounts simultaneously
  • Excitement about AI and a hunger to constantly adapt to new workflows
More about this role

Enterprise software is undergoing a fundamental transformation. The world is shifting from systems of record to systems of automation: AI co-workers that work alongside logistics teams to help them win and move more freight.

Vooma's mission is to give the people who keep America's economy moving the best tools to win and execute freight. We are building the AI orchestration platform for the logistics industry, from quote to cash, automating repetitive work so teams can focus on service, speed, and scale. Vooma is growing fast with a lean team, supporting some of the most prominent industry players, including Echo, MoLo, Project44, Evans, Sunset Transportation, and more.

Vooma is backed by Index Ventures, Craft Ventures, Y Combinator, and executives and founders from across the logistics industry.

This is a rare opportunity to join an experienced, high-performing team at an inflection point, early enough to have an outsized impact and learn firsthand how an innovative, AI-native company operates.

As Customer Success Manager, you'll own the relationship with a growing portfolio of customers, ensuring they fully adopt Vooma's platform, realize measurable value, and grow with us over...

Read the full posting on Vooma's site ↗

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