Vouch is the insurance broker that powers ambition. We’re a tech-enabled insurance advisory and brokerage purpose-built for growing companies in technology, life sciences, and professional services. Backed by Index, Y Combinator and 500 Global.
About the role
You'll be the founding partner on the pod embedded in a team of AI and software engineers. This isn't a conventional PM role. You're the person who owns the seam between humans and the system, runs a parallel build track so the pod isn't single-threaded on engineering, and holds us accountable to whether the engine is actually learning.
What they're looking for
- Sit alongside brokers. Watch them work. Try interaction patterns. Discover what "human in the loop" actually means in practice — not as a phrase, as a working interaction pattern
- Ensure the team is solving the right problem. You are the interface between what brokers need and what the system can produce
- Map workflows into tangible assets, advice units, and recommendations for brokers to act on
- Design the feedback loops that allow domain experts to validate, correct, and enrich what the system surfaces — without adding friction to how they already work
- Stand up solutions brokers can touch by mid-week. Without blocking on the Lead AI Engineer. You'll use Claude Code, Cursor, Lovable, v0, or whatever gets there fastest
- Build instrumentation with the engineering team to track whether the system's intelligence is actually improving. If it isn't, the answer is stop — and you should find that useful, not threatening
More about this role
About the role
We're building an AI system that learns from how domain experts make decisions — and gets measurably better over time. The challenge isn't building another chatbot or copilot. It's designing a system that can extract structured intelligence from messy, real-world professional workflows, identify reliable patterns across many decisions, and surface that knowledge to the point where it's actually useful — without requiring anyone to change how they work.
You'll be the founding partner on the pod embedded in a team of AI and software engineers. This isn't a conventional PM role. You're the person who owns the seam between humans and the system, runs a parallel build track so the pod isn't single-threaded on engineering, and holds us accountable to whether the engine is actually learning.
You'll report to the Director of Product and interface regularly with the leadership team as the voice of the pod — communicating progress, surfacing blockers, and translating system performance into strategic implications.
What you'll do
- Sit alongside brokers. Watch them work. Try interaction patterns. Discover what "human in the loop" actually means in practice — not as a phrase,...
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