About the role
Work directly with customers through tickets to onboard BYO-BGP customers, troubleshoot performance issues related to availability, reachability, latency, and jitter as well as cloud native VPC networks. Research network events to identify potentially contributing technical debt, architecture issues, or process problems and take ownership of driving end to end improvements across the platforms.
What they're looking for
- Experience with network operations troubleshooting, planning and deployment of network changes
- A minimum of 1-2 years of experience with BGP based networks, including comprehensive experience with Internet scale routing tables, IRR’s, RIR’s, RPKI, routing policies, peering policies and architectures
- Understanding of technologies and protocols such as VxLAN, EVPN
- Basic Linux administration experience (Debian is preferred), including understanding of Linux Kernel routes, iptables, nftables, ebtables, ipset, and network routing suites such as FRR and Bird (preferred)
- Understanding of networking in the cloud including VPC’s, NFV, Direct Connect, and IPsec
- Skilled with documenting the troubleshooting processes for repetitive tasks
More about this role
Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 33 global cloud data center locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. In December 2024 Vultr announced an equity financing at a $3.5 billion valuation. Founded by David Aninowsky and self-funded for over a decade, Vultr has grown to become the world’s largest privately-held cloud infrastructure company.
100% company-paid insurance premiums for employee medical, dental and vision plans.
401(k) plan that matches 100% up to 4%, with immediate vesting
Professional Development Reimbursement of $2,500 each year
11 Holidays + Paid Time Off Accrual + Rollover Plan
Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year
$500 stipend for remote office setup in first year + $400 each following year
Internet reimbursement up to $75 per month
Gym membership reimbursement up to $50...
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