Waitwhile is a customer journey management solution with virtual waitlists, appointment scheduling, event registration, messaging, analytics, and more. Backed by CRV.
About the role
At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Assist in the daily triage of user questions, access and license requests, and support tickets for our AI platform under the guidance of senior team members
- Shadow senior team members during onboarding sessions, office hours, and training to learn how we drive adoption, and help prepare enablement materials
- Support the onboarding, basic setup, and troubleshooting of AI tools (e.g., chat assistants, agent tools, and reusable skills) for business users
- Assist in writing, reviewing, and updating platform documentation, user guides, FAQs, and internal communications
- Gather evidence and documentation to support responsible AI goals, including usage policies, data handling standards, and governance reviews
- Track adoption and usage metrics and help prepare simple reports for the team
More about this role
At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond.
Additionally, Allegion is proud to be recognized with the 2026 Gallup Exceptional Workplace Award (GEWA) for the third consecutive year, earning distinction in both the employee engagement and strengths categories. This year, Allegion also received Gallup’s With Distinction honor — a designation reserved for a select group of organizations that go above and beyond in building exceptional workplace cultures.
Enterprise AI Platform Associate Apprentice – Carmel, IN
The Enterprise AI Platform Associate Apprentice is a unique opportunity offered in partnership with the TechPoint Indiana Adult Apprenticeship Program. This role is designed for adults looking to launch a career in tech, focusing on aptitude and a willingness to learn rather than prior professional experience. As an apprentice, you will proactively learn and assist our senior team members within our global Allegion environment. You will gain experience in the following areas...
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