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Principal Cloud Support Engineer

Wasabi · United States of America · On-site

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About Wasabi

With Wasabi, you pay only for what you store. Enjoy the freedom to access your data whenever you want, without fees for egress or API requests.

About the role

Wasabi’s Principal Cloud Support Engineer will serve as the highest-level technical resource within the Support team. This role extends beyond advanced troubleshooting into technical leadership, managing escalations, owning internal training programs, and serving as a trusted technical advisor for enterprise customers and partners.

What they're looking for

  • Must have expert-level hands-on experience with AWS S3 Cloud Storage or compatible object storage
  • Must be AWS Solutions Architect Associate Certified, Professional certification preferred
  • Must have Bachelor of Science degree in Network/System/Computer Science, Master's degree preferred
  • 10+ years of relevant work experience
  • 10+ years of experience in technical support, network operations, or cloud infrastructure roles
  • Extensive experience supporting mission-critical systems that operate 24x7x365
More about this role

At Wasabi, we’re a proven collection of pioneers, visionaries and disruptive doers. We see things differently than our competitors, and we make our mark in the industry by challenging the norm and delivering the unexpected and improbable. We’re a fast-growing company taking the Cloud Storage industry by storm and recognized as one of the best places to work in Boston.

Wasabi hot cloud storage is a new class and category of cloud storage, breaking all traditional barriers and boundaries of storage with a disruptive value proposition of being 1/5th the cost of AWS S3, faster than the competition, with no fees for egress or API requests. Cloud storage has never been so simple, so fast and so inexpensive. It’s all part of our vision to make cloud storage the next great global utility, just like electricity.

Role Description: Principal Cloud Support Engineer

Wasabi’s Principal Cloud Support Engineer will serve as the highest-level technical resource within the Support team. This role extends beyond advanced troubleshooting into technical leadership, managing escalations, owning internal training programs, and serving as a trusted technical advisor for enterprise customers and partners....

Read the full posting on Wasabi's site ↗

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