Startups · AI

Implementation lead

Watershed · New York City · On-site

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About Watershed

Watershed is the complete solution for biological data analysis, discovery, and collaboration. Backed by Bessemer.

About the role

We’re looking for a customer-focused problem solver to join our Implementation team. You’ll lead end-to-end deployments of Watershed for our largest and most complex strategic accounts - translating goals into clear plans, finding solutions to customer needs, orchestrating cross-functional work, and building customer confidence.

What they're looking for

  • Have 3-6+ years in management consulting, solutions, or software implementation, preferably at a B2B SaaS company. You have experience leading customers through complex programs or projects
  • Take pride in your ability to learn new concepts quickly and thrive operating in a high-volume environment
  • Love to sweat the details, but are also able to zoom-out and see the big picture
  • Are a systems thinker who brings structure, clarity, and momentum to ambiguous problems
  • Are excellent at communicating clearly with technical and non‑technical audiences to introduce new concepts and drive alignment
  • Love working on multiple workstreams simultaneously, juggling multiple balls and keeping stakeholders accountable
More about this role

Watershed is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit-ready metrics for voluntary and regulatory reporting including CSRD, and drive real decarbonization. We are looking for team members who love product-building, want to work hard at a mission-oriented startup, and will collaborate with us in shaping the culture of a growing team.

We have offices in San Francisco, New York, Denver, London, Paris, Berlin, Sydney, Mexico City, and remote team members across the US and Europe. We hope that you'll be interested in joining us!

We’re looking for a customer-focused problem solver to join our Implementation team. You’ll lead end-to-end deployments of Watershed for our largest and most complex strategic accounts - translating goals into clear plans, finding solutions to customer needs, orchestrating cross-functional work, and building customer confidence.

You’ll design scalable systems and processes for repeatability while also solving complex, bespoke needs for our largest customers. You’ll partner closely with product, engineering, advisory, customer success, and...

Read the full posting on Watershed's site ↗

Customer

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