Startups

CD Agent Ops Regional Lead - Pool

Wave · Kinshasa, Democratic Republic of the Congo · On-site

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About Wave

Backed by Y Combinator.

About the role

Agent Network Growth: Coordinate Agent Openers in identifying opportunity areas for establishing new agents and acquiring the required agents in accordance with defined selection criteria and guidelines. Agent Contracting: Ensure Agent Openers recruit agents in compliance with legal and regulatory requirements according to the established procedure. Ensure all agents in your region have valid contracts and are trained on the contract contents before signing.

What they're looking for

  • 5+ years of experience managing a large regional agent network within the Mobile Money, finance, fintech, telecom, or technology sectors in the Democratic Republic of the Congo
  • At least 2 years of experience leading and managing field teams
  • Proven track record in stakeholder management through strategic monitoring and reporting
  • Fluent in English and French
  • Willingness to travel up to 90% of the time within the Democratic Republic of the Congo
More about this role

We're making Africa the first cashless continent.

In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.

We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.

Our goal is to make Africa the first cashless continent and that's where you come in...

Wave is now the largest financial institution in Senegal, with over 7 million users. And we are just getting started with our product roadmap and our potential impact on people's daily lives.

You will oversee the entire...

Read the full posting on Wave's site ↗

Agent Operations

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