Startups

Merchant Account Supervisor

Wave · Abidjan, Côte d'Ivoire · On-site

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About Wave

Backed by Y Combinator.

About the role

At Wave, excellent client relationships are our top priority. If you are a result-driven person with a passion for providing exceptional client service, then this opportunity is for you!

What they're looking for

  • Bachelor degree in Business Administration, Law, Management, Sales or a similar field
  • 5+ years experience in a similar position
  • Fluent in French and in English
  • Strong oral and written communication skills
  • Previous experience conducting field-related merchant activities, including acquiring and onboarding merchants and ensuring they meet Wave criteria
  • Experience supporting customers & corporate
More about this role

We're making Africa the first cashless continent.

In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.

We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.

Our goal is to make Africa the first cashless continent and that's where you come in...

At Wave, excellent client relationships are our top priority. If you are a result-driven person with a passion for providing exceptional client service, then this opportunity is for you!

We’re looking for a Merchant Account...

Read the full posting on Wave's site ↗

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