Startups

People Partner- Support

Wave · Dakar, Senegal · On-site

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About Wave

Backed by Y Combinator.

About the role

As a People Partner - Support, you'll assist Wave's call center team in Senegal through strategic, operational, and thoughtful execution of people team deliverables. Through an employee-first mindset, you will build quality relationships with stakeholders. You will work collaboratively with the country's Support Team and People Teams to execute and align specific team strategies with the company's objectives.

What they're looking for

  • A degree in HR, Labour Law, or a related field
  • Fluency in English and French
  • Minimum of 5 years of experience in HR management, Recruitment, and Employee Experience
  • Good experience in various HR functional areas, especially organisational development and discipline
  • Demonstrate analytical thinking, problem-solving, and decision-making abilities. For example, you could serve as the think tank for your organisation and develop innovative solutions to all people-related issues
  • Have solid interpersonal and communication skills, both verbal and written - you write well and keep detailed notes
More about this role

We're making Africa the first cashless continent.

In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.

We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.

Our goal is to make Africa the first cashless continent and that's where you come in...

As a People Partner - Support, you'll assist Wave's call center team in Senegal through strategic, operational, and thoughtful execution of people team deliverables. Through an employee-first mindset, you will build quality...

Read the full posting on Wave's site ↗

People Operations

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