Wheel provides everything companies and clinicians need to deliver virtual care. Backed by Lightspeed and CRV.
About the role
We're hiring a Medical Director to own the protocols driving our virtual on-demand, urgent, and convenience care lines. You'll also lead and scale the QA program that measures their success. It's fast-moving work inside a practice built with modern, AI-powered tools. Care protocols. Write, update, and refine the clinical protocols behind Wheel's care programs. Integrate them across all our partners, scale them effectively, and translate them into the logic our platform runs on.
What they're looking for
- MD or DO from an accredited institution, board-certified in Family Medicine, Internal Medicine, or Emergency Medicine. Primary care experience preferred
- Substantial clinical practice experience, including virtual care or telemedicine
- Prior clinical leadership experience managing teams directly in telehealth, digital health, or a high-volume virtual practice
- Hands-on experience with clinical quality assurance — building, running, or auditing a QA program
- Experience authoring and maintaining clinical protocols
- Basic proficiency with AI tools & software
More about this role
Job Title: Medical Director, Clinical Program Design
Job Location (Remote): Remote, USA
Wheel is evolving the traditional care ecosystem by equipping the nation's most innovative companies with a premier platform to deliver high-quality virtual care at scale. We offer proven strategies and cutting-edge technologies to foster consumer engagement, build brand loyalty, and maximize return on investment. Wheel solutions include configurable virtual care programs, an intuitive consumer interface, and access to a nationwide network of board-certified clinicians. Discover how Wheel is transforming the future of healthcare by visiting www.wheel.com .
We're hiring a Medical Director to own the protocols driving our virtual on-demand, urgent, and convenience care lines. You'll also lead and scale the QA program that measures their success. It's fast-moving work inside a practice built with modern, AI-powered tools.
Care protocols. Write, update, and refine the clinical protocols behind Wheel's care programs. Integrate them across all our partners, scale them effectively, and translate them into the logic our platform runs on.
Quality Assurance. Lead Wheel's clinical QA program. Integrate AI...
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