Official wheels marketplace for enthusiasts. Backed by Techstars.
About the role
At Wheels, we are shaping the future of mobility by delivering experiences our customers love and moving businesses forward through passionate people and creative solutions. As an Account Manager, Fleet Administration, you will play a key role in bringing that mission to life, serving as a trusted partner to clients and ensuring their fleet programs run efficiently, compliantly, and with care.
What they're looking for
- Manage a diverse portfolio of clients
- Understanding and partnering with the client on their fleet goals and expectations
- Work as a team with the Fleet Consulting Executive and Client Services Manager to maintain account communication and client expectations
- Establish yourself as a knowledgeable resource in products, services, and communications to our clients
- Implement best practices and enhance client-specific processes to ensure the clients fleet is optimally run
- Build a strong relationship with the assigned client fleet contact by establishing and facilitating a regular cadence of Action Register calls, and ensure items documented are progressing to completion
More about this role
JOB OVERVIEW
At Wheels, we are shaping the future of mobility by delivering experiences our customers love and moving businesses forward through passionate people and creative solutions. As an Account Manager, Fleet Administration, you will play a key role in bringing that mission to life, serving as a trusted partner to clients and ensuring their fleet programs run efficiently, compliantly, and with care.
This highly visible, relationship-driven role is responsible for supporting and executing client initiatives through the core pillars of Fleet Administration: Driver Management, Vehicle Management, and Decision Management. A critical focus of the role includes managing driver non-compliance to ensure operational integrity and client satisfaction. You will act as the conduit between clients and internal teams executing transactions, advocating for client needs, and translating strategy into day-to-day success.
You will manage a diverse client portfolio and collaborate across all levels of the organization, including Client Management, operations, leadership, suppliers, and customer contacts. Whether leading meetings, guiding action register initiatives, or supporting...
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