Official wheels marketplace for enthusiasts. Backed by Techstars.
About the role
The Team Lead, Technical Billing provides task coordination and team support. The team lead will assign daily tasks and ensure key deadlines are completed. They will be the primary support for the day-to-day operations for the Billing Technicians. Calculate and implement complex client pricing changes. This role includes serving as the primary weekend billing support lead, ensuring continuity of operations.
What they're looking for
- Assist in monitoring day-to-day billing operations to ensure timely and accurate processing
- Serve as the first point of contact for internal questions related to billing processes, discrepancies, or data interpretation
- Distribute and track tasks within the team to ensure deadlines and service levels are met
- Support the creation of recurring analytical reports by gathering and preparing data
- Maintain data integrity for reporting tools and collaborate with stakeholders on data clean-up or clarification
- Work closely with the supervisor and IT during testing phases of system enhancements or upgrades
More about this role
The Team Lead, Technical Billing provides task coordination and team support. The team lead will assign daily tasks and ensure key deadlines are completed. They will be the primary support for the day-to-day operations for the Billing Technicians. Calculate and implement complex client pricing changes. This role includes serving as the primary weekend billing support lead, ensuring continuity of operations. Functional subject matter expert on all billing related daily tasks and monthly audits with a client invoicing component.
KEY RESPONSIBILITIES - ESSENTIAL FUNCTIONS
- Assist in monitoring day-to-day billing operations to ensure timely and accurate processing
- Serve as the first point of contact for internal questions related to billing processes, discrepancies, or data interpretation
- Distribute and track tasks within the team to ensure deadlines and service levels are met
- Support the creation of recurring analytical reports by gathering and preparing data
- Maintain data integrity for reporting tools and collaborate with stakeholders on data clean-up or clarification
- Work closely with the supervisor and IT during testing phases of system enhancements or upgrades
- Help...
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