Backed by SoftBank VF and IVP.
About the role
Own Product Quality for multiple hardware development programs, ensuring products progress through development with robust quality planning, risk management, validation, and manufacturing readiness. Partner with Product Management and Systems Engineering in transforming ambiguous and broad Voice of Customer requirements into quantifiable specifications via Product and Engineering Requirement Documentation.
What they're looking for
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, Manufacturing Engineering, Industrial Engineering, Quality Engineering, or a related technical discipline
- 7+ years of experience in Product Quality, NPI Quality, Manufacturing Quality, Product Engineering, or related roles supporting consumer electronics, wearables, medical devices, or similarly complex hardware
- Experience leading quality for complex hardware products through development, validation, manufacturing readiness, and product launch
- Strong knowledge of quality methodologies including DFMEA, PFMEA, CTQ, DOE, SPC, MSA, GR&R, root cause analysis, CAPA/8D, and statistical quality methods
- Experience working with global suppliers and contract manufacturing partners in high-volume manufacturing environments
- Strong analytical, communication, and cross-functional leadership skills with the ability to influence technical decisions through objective data and structured problem solving
More about this role
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is seeking a Senior NPI Quality Engineer, (Hardware) to lead Product Quality for a portfolio of hardware development programs from concept through launch. As a technical leader within the Product Quality organization, you will partner closely with Hardware Engineering, Manufacturing Engineering, Supplier Quality, Reliability, Operations, and global manufacturing partners to ensure products are designed, validated, and launched with exceptional quality. You will own quality planning, risk management, launch readiness, and product quality execution across multiple complex hardware programs while helping establish the standards and operating mechanisms that define Product Quality at WHOOP.
Own Product Quality for multiple hardware development programs, ensuring products progress through development with robust quality planning, risk management, validation, and manufacturing readiness.
Partner with Product Management and Systems Engineering in transforming ambiguous and broad Voice of Customer...
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