Offer monthly payments for HVAC, plumbing, pest control, and more. Wisetack helps home service pros grow with easy financing customers trust. Backed by Greylock and Insight.
About the role
We’re looking for a Strategic Account Manager who will work directly with our customers, primarily our more strategic and highest priority merchant accounts that require a top notch subject matter expert and relationship-builder. This role will manage large accounts to get them trained on best practices to offer Wisetack as their go-to financing option and continuously engage with their teams to scale and grow their financing volume.
What they're looking for
- Bachelor’s degree in business administration, marketing, communications, or related field
- 4+ years experience in a quota-carrying, customer-facing role, such as account management, sales, or customer success
- Comfort with the types of technology we use as a team: Salesforce, Tableau, Salesloft, Slack, Google Suite, and Confluence, to name a few
- Demonstrated ability to leverage AI tools to drive efficiency and scale account management workflow
- Excellent communication skills (written, verbal and presentation), with the ability to adapt your style for different stakeholders, from technical teams to executives
- A growth-oriented mindset, you thrive in dynamic environments and can pivot quickly to adapt to changing circumstances
More about this role
Since 2018, Wisetack has been building transparent and intuitive consumer lending products that help service-based businesses thrive (think HVAC companies, veterinarians, or auto repair shops).
Our leadership team comes from top fintech companies such as Lending Club, Affirm, and Varo Money. And we’re backed by leading VCs, including Insight Partners, Greylock, Quadrille, and Bain Capital Ventures (investors in Airbnb, LinkedIn, Instagram, Dropbox, and more).
Having raised $84M, we’re a well-funded startup and have invested in people and technology while growing our partnerships — responsibly.
We’re also proud to have received recognition from the fintech world. Awards we’ve won include:
- Ranked #21 on 2024 Inc. 5000 based on revenue growth
- Ranked #15 on 2024 Deloitte Fast 500 based on revenue growth
- 2024 Best Embedded Finance Solution for Banking Tech Awards
- 2023 Best Consumer Lending Program by Tearsheet
- 2023 Best Point of Sale Product by Fintech Breakthrough
But what you’ll find us gleaming about the most is the recognition from our own customers, particularly our sky-high NPS rating of 79. (For reference, the average score is 44 for financial services and 36 for SaaS...
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