Flow makes writing quick and clear with seamless voice dictation. It is the fastest, smartest way to type with your voice. Backed by Peak XV and Menlo.
About the role
We're looking for a Technical Support Engineer who doesn't just close tickets. You deliver an 11-star experience to every single customer, regardless of their plan or what they pay. Every person who reaches out should come away feeling genuinely delighted, not just helped.
What they're looking for
- High agency : you see a problem and fix it without waiting for permission or a playbook, then you document what you found so the rest of the team can learn from it and build on it
- AI-native workflow : you already use AI daily to move faster, write better, solve harder problems, and automate repetitive work, strong prompting skills are a must
- Technical depth : you're comfortable reading logs, navigating developer tools, understanding APIs, and debugging software issues even if you're not writing production code
- Pattern recognition : you spot the signal in the noise, when the same issue shows up three different ways, you connect the dots
- Customer obsession : you believe every customer deserves an 11-star experience, you don't adjust your effort based on what someone pays
- Clear communication : you write concise, accurate responses that respect the customer's time and technical level
More about this role
Wispr is an AI research and product company building the voice interface for computing. AI can now reason, code, and act. Yet, humans still do the work of the interface. We think that’s backwards.
Our first products are Flow, which lets you speak naturally in any application, and Notetaker, which builds context across conversations. We’re building toward an interface that can perceive, understand, and take action with earned trust. That means solving hard problems across models, systems, and product - and caring about the final human experience as deeply as the technology underneath it.
We’re a talent-dense team that holds strong opinions, tests them quickly, and builds technology that sparks joy. Our goal is to build the first voice interface used every day by a billion people.
We're looking for a Technical Support Engineer who doesn't just close tickets. You deliver an 11-star experience to every single customer, regardless of their plan or what they pay. Every person who reaches out should come away feeling genuinely delighted, not just helped.
You'll be on the front lines solving real problems for Wispr Flow users while shaping how customers feel about our product in their...
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