Wisq is the Agentic HR Platform behind Harper, the world’s first AI HR Generalist, and HRLM, the reasoning language model trained specifically for HR’s complex, policy-bound, compliance-heavy workflows. Backed by Norwest.
About the role
We're seeking an Agent Engineer to work directly with our customers to implement, configure, and optimize Wisq for their unique HR environments. This role combines deep technical expertise with customer-facing skills to ensure successful deployments and ongoing success of our AI platform.
What they're looking for
- Python - Strong proficiency for scripting, automation, and integration work
- API Development - Experience with RESTful APIs, webhooks, and third-party integrations
- JSON - Comfortable working with JSON data structures and parsing
- Problem-solving - Strong analytical and troubleshooting skills
- Experience with HR systems and HCM platforms (Workday, SharePoint, Dayforce, etc.)
- Understanding of SSO protocols (SAML) and SCIM provisioning
More about this role
We're seeking an Agent Engineer to work directly with our customers to implement, configure, and optimize Wisq for their unique HR environments. This role combines deep technical expertise with customer-facing skills to ensure successful deployments and ongoing success of our AI platform.
- Configure and deploy integrations with SSO, SCIM, HRIS/HCM platforms, and document management systems (examples: Workday, SharePoint, Dayforce)
- Work directly with customers to understand their unique HR processes and requirements and gather technical requirements
- Build agentic HR workflows leveraging the Wisq AI platform (Policy Administration, Employee Support, Service Delivery, and HR Operations)
- Leveraging Wisq's cutting-edge RAG technology, synchronize customer content and validate Harper's question-answering capabilities
- Develop configurable extraction algorithms to process diverse customer data formats—from bespoke performance review templates to non-standard file structures—in the data ingestion workflow.
- Assist with HRIS updates and data maintenance
- Troubleshoot integration issues and ensure seamless data flow between systems
- Gather customer feedback and advocate for...
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