Wonderschool is a leading provider of comprehensive childcare solutions. Wonderschool helps educators, families, and state leaders increase the health of the childcare landscape. Backed by a16z and 500 Global.
About the role
This role blends customer success, business consulting, and operational enablement - owning the end-to-end lifecycle from onboarding through growth and expansion. You will work closely with business owners to improve performance across key levers including revenue growth, operational efficiency, and long-term sustainability. Success in this role requires strong business judgment, structured problem-solving, and the ability to influence outcomes through both direct engagement and scalable systems.
What they're looking for
- 3+ years of experience in customer success, onboarding, account management, business consulting, or similar roles
- Experience working with small business owners or entrepreneurs
- Background in management consulting, strategy, or operations roles
- Experience in marketplaces, SaaS, or platform-based business models
- Familiarity with regulated industries (e.g., healthcare, education, financial services)
- Experience with CRM and analytics tools (e.g., HubSpot, Salesforce)
More about this role
Wonderschool’s mission is to ensure every child has access to early childhood education that helps them realize their full potential. We empower small business owners - childcare providers - to launch and grow programs through software, coaching, and support, while partnering with governments to modernize childcare infrastructure.
We are building a category-defining platform at the intersection of marketplace, SaaS, and public sector systems - now increasingly powered by AI. Our products help providers run and grow their businesses, from enrollment and marketing to licensing, compliance, and daily operations.
Our team is small, fast-moving, and deeply focused on building systems that scale. We value people who take ownership, experiment quickly, and use modern tools - including AI and automation - to increase their leverage and impact.
This role blends customer success, business consulting, and operational enablement - owning the end-to-end lifecycle from onboarding through growth and expansion. You will work closely with business owners to improve performance across key levers including revenue growth, operational efficiency, and long-term sustainability.
Success in this role...
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