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Technical Account Manager (Austin,TX)

Workday · USA, TX, Austin · On-site

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About Workday

Experience a new way to work with Sana and agentic AI from Workday. Backed by Greylock, NEA and Menlo.

About the role

Workday Support is looking for a dedicated, ambitious and self-driven Technical Account Manager with a passion for customer relations. This role requires a self-motivated professional with technical acumen that consistently brings a high level of commitment to customers and Workday teammates. The ideal candidate brings strong communication and project management skills as well as strong technical background and the ability to strategically and tactically navigate the challenges with large and complex customers. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • BS or MS in a Technical Degree (ie. Computer Science, MIS) or equivalent technical work experience and acumen
  • Technical Account Manager
  • 4+ years of experience in product support, customer success, account management or consulting for a complex B2B enterprise software solution
  • 4+ years of experience successfully implementing or managing a complex SaaS solution and working with large enterprise accounts
  • Senior Technical Account Manager
  • 7+ years of experience in product support, customer success, account management or consulting for a complex B2B enterprise software solution
More about this role

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

The Technical Account Management (TAM) team provides a proactive...

Read the full posting on Workday's site ↗

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