Simplify operations and elevate worker experience. Access data, track milestones, automate hiring, and ensure compliance. See why top companies trust us. Backed by CRV.
About the role
Workstream is building AI-native services that deliver completed business outcomes—mature service categories businesses already pay for, delivered by AI agents plus a small human review layer at materially better margins than the traditional alternative. We are validating the first service now with design customers from our existing base. You will be the first engineering hire on the delivery team, reporting to the Head of Delivery, AI-Native Services.
What they're looking for
- You have personally built and operated at least one AI agent or agentic workflow in production. You can clearly explain how it worked, where it failed, how you evaluated it, and what you kept deterministic or human-led
- Strong engineering judgment across models, orchestration, APIs, data and integrations, permissions, observability, and evaluations
- You have worked directly with customers or end users—discovery, implementation, or incident resolution—and communicate clearly with non-technical people
- You can break a messy workflow into deterministic steps, agentic decisions, human judgment, and exception paths—and define how each part will be tested
- You care about keeping plausible but wrong AI output away from customers: grounded context, constrained actions, verification, evals, review, monitoring
- You thrive in zero-to-one ambiguity: shipping weekly, owning outcomes, and doing whatever the service needs—including unglamorous review tooling and data plumbing
More about this role
Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.
Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.
Workstream is building AI-native services that deliver completed business outcomes—mature service categories businesses already pay for, delivered by AI agents plus a small human review layer at materially better margins than the traditional alternative. We are validating the first service now with design customers from our existing base. You will be the first engineering hire on the delivery team, reporting to the Head of Delivery, AI-Native...
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