Startups · AI

Head of Delivery, AI-Native Services

Workstream · Lehi · On-site

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About Workstream

Simplify operations and elevate worker experience. Access data, track milestones, automate hiring, and ensure compliance. See why top companies trust us. Backed by CRV.

About the role

We are a team from UC Berkeley, Cornell, SJTU, Cambridge, NUS, with broad industry experiences from Tencent, Alibaba, Amazon, ByteDance, and more. Our engineering team is composed of passionate, driven, and talented engineers who focus on building and innovating cloud technology solutions that empower local businesses to thrive and better serve the deskless workforce in their communities. We are seeking a talented Software Engineer (Full Stack) to join our growing engineering team.

What they're looking for

  • You have personally built and operated at least one AI agent or agentic workflow in production. You can clearly explain how it worked, where it failed, how you evaluated it, and what you kept deterministic or human-led
  • You have led a technical team, including hiring or developing people and making difficult architecture and delivery trade-offs
  • You have served customers directly—from discovery and workflow mapping through launch, problem resolution, and measurable outcomes
  • You have personally owned delivery economics—a cost model, a margin, or a capacity plan you ran and defended—and you can hold a deal-acceptance line against commercial pressure using the model
  • You can break a messy service into deterministic steps, agentic decisions, human judgment, exception paths, and escalation rules—and define how each part will be tested
  • You know how to prevent plausible but low-quality AI output from reaching customers through grounded context, constrained actions, verification, evals, review, and monitoring
More about this role

Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.

Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.

Grow With Us

We are a team from UC Berkeley, Cornell, SJTU, Cambridge, NUS, with broad industry experiences from Tencent, Alibaba, Amazon, ByteDance, and more. Our engineering team is composed of passionate, driven, and talented engineers who focus on building and innovating cloud technology solutions that empower local businesses to thrive and better serve the deskless workforce in their communities. We are seeking a talented Software Engineer (Full...

Read the full posting on Workstream's site ↗

AI- Native Services

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