Backed by Battery.
About the role
Wunderkind is seeking a driven and detail-oriented Customer Success Associate (CSA) to join our dynamic post-sale team. This is an exciting opportunity to gain hands-on experience in digital marketing while working with top eCommerce brands.
What they're looking for
- Detail-obsessed. You catch the thing everyone else scrolled past, and you build habits that make accuracy repeatable
- Strong self-manager. You juggle strategic and scaled work in the same week without dropping either, and you know what to do first
- Data-fluent, not just data-capable. You can pull the report, and you can explain what it means, where it's misleading, and what to do about it
- High-energy and vocal. You ask good questions, push back when something looks wrong, and speak up about inefficiencies instead of quietly working around them
- A strong communicator. You write clearly, set expectations directly with internal teams and clients, and never let someone find out late
- Curious about the trade-offs. You want to understand why a project is prioritized, what it costs, and how the decision got made
More about this role
Wunderkind is a performance marketing solution that uses AI and data to help brands acquire and retain customers through one-to-one, personalized messages across websites, email, text, and ads, guaranteeing a lift in revenue. Founded in 2010, Our goal is to scale a brand’s ability to create and grow customer relationships through websites, email, text, and ads. We believe individuals should have the freedom to choose the kind of internet they want. An internet that fosters genuine relationships with brands. An internet that treats humans like real people instead of “web traffic.” We also believe in empowering brands to treat their customers as individuals, satisfying their unique needs with tailored experiences and thoughtful communication. By expertly personalizing, automating, and scaling beautiful one-to-one experiences, Wunderkind helps brands acquire new customers at scale and keep them loyal for life.
Wunderkind is seeking a driven and detail-oriented Customer Success Associate (CSA) to join our dynamic post-sale team. This is an exciting opportunity to gain hands-on experience in digital marketing while working with top eCommerce brands.
You'll sit on our post-sale team and...
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