Startups · AI

Engagement Manager

XDOF · San Mateo Hybrid · Remote

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About XDOF

Defining motion for autonomous systems. Backed by a16z.

About the role

Lead and deepen relationships with customers, drive weekly technical syncs, and keep engineering, product, and operations aligned Translate customer needs into clear internal workstreams while balancing customization with scalable solutions.

What they're looking for

  • Background in consulting, technical program management, business development, or customer success
  • Strong relationship management skills with a history of supporting B2B customers and growing accounts
  • Technical fluency with systems, APIs, data flows, and integrations
  • Comfort using SQL, dashboards, and data tools
More about this role

At XDOF, we're at an inflection point. Frontier labs are racing to build general-purpose robots, and high-quality training data is the bottleneck. We're building the foundation behind the foundation models – the data collection systems, operational capability, exabyte-scale data warehouse, and software toolchain – to help our partners drive the field forward.

Lead and deepen relationships with customers, drive weekly technical syncs, and keep engineering, product, and operations aligned

Translate customer needs into clear internal workstreams while balancing customization with scalable solutions.

Represent both customer and internal engineering perspectives to ensure clarity, trust, and long term partnership.

Coordinate deliverables across engineering, product, and operations to ensure smooth execution.

Manage expectations across time zones, maintain proactive communication, and keep customers informed on progress and risks.

Oversee day to day delivery, onboarding, weekly planning, and business reviews with an emphasis on relationship health and consistency.

Build systems, dashboards, and documentation that improve transparency, build customer confidence, and enhance deployment...

Read the full posting on XDOF's site ↗

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