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Head of Customer Success, US

XYZ Reality · United States · On-site

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About XYZ Reality

XYZ Reality is disrupting the construction industry with a unique Augmented Reality solution that is able to reduce construction costs by up to 20%. For the first time, users are able to walk on site and view their 3D BIM Model, in context, to mm accuracy,... Backed by Octopus Ventures.

About the role

This is a role for someone who has lived construction — on major programmes, in the dirt, under pressure — and come out the other side frustrated that the industry hasn't changed fast enough. You'll use that experience to connect with everyone from Sub-Contractor engineers on site to C-Suite Project Directors in the boardroom, speaking their language, understanding their problems, and showing them — not just telling them — how XYZ Reality changes the way projects get delivered.

More about this role

ABOUT XYZ REALITY

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XYZ Reality are the creators of the world's first and only engineering-grade Augmented Reality solution, purpose built for the construction industry. Not only have we created this holographic technology, that sits within The Atom — a smart, site-safe headset/hardhat — but we implement it on projects, utilising the power of AR to ensure that all schemes are completed in line with delivery timescales and budgets.

XYZ has grown to over 100 staff across the UK, US & Europe and is working with Mission Critical organisations & construction companies to successfully deliver major projects.

THE ROLE

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The Customer Success team are the face of XYZ Reality for our clients. They make people feel the product.

This is a role for someone who has lived construction — on major programmes, in the dirt, under pressure — and come out the other side frustrated that the industry hasn't changed fast enough. You'll use that experience to connect with everyone from Sub-Contractor engineers on site to C-Suite Project Directors in the boardroom, speaking their language, understanding their problems, and showing them — not just...

Read the full posting on XYZ Reality's site ↗

Customer Success

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