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Technical Support Engineer

Yugabyte · Remote · Remote

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About Yugabyte

The distributed PostgreSQL database for agents and AI-native workloads. Start serverless and grow to mission-critical. Never re-platform. Backed by Lightspeed and Sapphire.

About the role

We're looking for someone who gets genuinely excited when a customer's database is on fire, because they are eager to dive in and help.

What they're looking for

  • You jump in. When something unfamiliar comes across the queue and no one's claimed it, your instinct is to click it and start reading, not to wait
  • You embrace not knowing the answer yet, and you see that as the start of something, not a reason to hold back
  • You aren't afraid to reach out for help when you're stuck. You know it's a sign that you are learning. And when others are stuck, you are happy to help them
  • You have familiarity with Linux tools -- you have used the tools find and grep to navigate a filesystem
  • Note taking is how you gain context . You write down what you found, what you tried, and what you plan to do next, every time. It builds confidence for both you and the customer
More about this role

Yugabyte is the company behind YugabyteDB , the AI-ready, multi-modal, distributed PostgreSQL database for cloud-native apps. Trusted by industry leaders including Shopify, Paramount+, GM, Kroger, Fiserv, and NPCI, YugabyteDB has been deployed in over 100 countries and powers more than 5 million clusters worldwide.

Together, our hard-working team of experts and our industry-leading technology are uniquely positioned to meet the demands of modern workloads: geo-distributed, ultra-resilient, and built to scale without limits.

Our Yugabeings (distributed, like our database) span 12+ countries and multiple time zones, sharing expertise from diverse backgrounds and industries.

Remote (Americas)

At Yugabyte , we are on a mission to become the default transactional database for enterprises building cloud-native applications. YugabyteDB is our PostgreSQL-compatible distributed SQL database — resilient, scalable, and built to run anywhere. We're not just building software; we're watching major enterprises throw out Oracle and build something better, and the people who help them get there are the ones sitting in this team.

We're looking for someone who gets genuinely excited when a...

Read the full posting on Yugabyte's site ↗

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