zerohash provides API-first technology and turnkey regulatory infrastructure to launch and scale compliant crypto and stablecoin products quickly and securely.
About the role
zerohash is standing up a dedicated Implementation Services function, and we're seeking a dynamic leader to build and scale it. This is a senior leadership role reporting to the Chief Revenue Officer, responsible for a critical part of the zerohash customer journey by ensuring a world class experience whilst accelerating time to value for all parties.
What they're looking for
- ▪10+ years of experience in project management, with a substantial track record leading complex, enterprise-grade implementations in financial services, fintech, payments, or enterprise technology
- ▪PMP, PgMP, or an equivalent project management certification
- ▪Proven experience building and scaling an implementation or professional services function from early stage, including hiring and developing globally distributed teams
- ▪Executive presence: a credible, senior voice with C-suite stakeholders with our customers and equally credible with zerohash's leadership team
- ▪World-class project management skills, with deep fluency across methodologies and tooling, and the judgment to know which approach a given implementation needs
- ▪Experience operating inside a high-growth, fast-scaling company, comfortable building the plane while flying it, without waiting for perfect systems to exist
More about this role
zerohash is standing up a dedicated Implementation Services function, and we're seeking a dynamic leader to build and scale it. This is a senior leadership role reporting to the Chief Revenue Officer, responsible for a critical part of the zerohash customer journey by ensuring a world class experience whilst accelerating time to value for all parties.
This is a builder role, you will be hands-on: personally project managing and implementing our most complex and strategic customer, while simultaneously designing the systems, processes, methodology, tooling, and organizational structure to scale globally. You'll need the judgment and gravitas of an executive, the discipline of a world-class project manager, and the drive it takes to see complex projects from kick off to go-live.
Candidates must be located within a 1-hour driving radius of one of our main office hubs (Chicago, NYC, UK/Amsterdam for EMEA).
▪Personally own project management and hands-on implementations for zerohash's most strategic and complex customer projects across banks, brokerages, exchanges, fintechs, PSPs, and marketplaces.
▪Serve as the single point of accountability for implementation timelines, scope, risk...
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