Startups

Customer Success Manager

Zeta Global · Remote - United States · Remote

← All jobs
About Zeta Global

Zeta Global unifies identity, data and AI in one marketing cloud, so enterprise brands can acquire, grow and retain customers across every channel.

About the role

As a CSM, you will serve as a strategic advisor and primary point of contact for a portfolio of clients. You will partner with marketing teams to develop effective customer engagement strategies, drive adoption of our platform, and ensure clients achieve measurable business outcomes. You will work with sophisticated marketing teams using data driven segmentation, lifecycle programs, and omnichannel engagement strategies to drive measurable customer growth. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Bachelor’s degree in Marketing, Business, or a related field
  • 3–5 years of experience in Customer Success, Account Management, or digital marketing
  • Experience working with email and digital marketing programs
  • Experience with marketing automation or ESP platforms
  • Familiarity with customer journey development and lifecycle marketing strategies
  • Experience managing multi-channel or omnichannel marketing campaigns
More about this role

WHO WE ARE

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com .

THE ROLE

As a CSM, you will serve as a strategic advisor and primary point of contact for a portfolio of clients. You will partner with marketing teams to develop effective customer engagement strategies, drive adoption of our platform, and ensure clients achieve measurable business outcomes. You will work with...

Read the full posting on Zeta Global's site ↗

Client Management

Build your edge while you search

Free tools for founders and investors, plus VC Unfiltered, our take on startups, venture and the people who build them.