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About the role
This role sits within the Business Operations & Strategy team. As a Business Operations Specialist, you will play a key role in modernizing financial and operational processes, with a strong focus on automation, AI-driven efficiency, and scalable analytics. You will own core financial planning workflows today while building the systems and processes that will transform how this work is done in the future.
What they're looking for
- A systems thinker who enjoys building and improving processes, not just running them
- Comfortable operating in ambiguity and driving work forward with limited structure
- Highly analytical with the ability to translate data into actionable insights
- Organized, proactive, and able to manage multiple priorities simultaneously
- Collaborative and adaptable, with a mindset focused on continuous improvement
- Able and willing to travel nationally approximately 10-15% of the time
More about this role
The Corporate Real Estate and Workplace Operations (CREWO) team partners across Zillow Group to align teams, optimize processes, and execute high-impact projects and programs. We create operational strategies, construct financial analytics and reporting tools that provide insight into the performance of teams that help drive future decision making, execute projects, oversee programs and manage onsite building operations.
This role sits within the Business Operations & Strategy team. As a Business Operations Specialist, you will play a key role in modernizing financial and operational processes, with a strong focus on automation, AI-driven efficiency, and scalable analytics. You will own core financial planning workflows today while building the systems and processes that will transform how this work is done in the future.
This is a highly cross-functional role for someone who thrives in ambiguity, enjoys building from the ground up, and is excited to drive modernization across multiple organizations. You will have direct visibility to senior finance leaders, up to the CFO level, and will need to navigate complex stakeholder dynamics with confidence, polish, and sound judgment.
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