You didn’t get into Healthcare to do Digital Chores. Let your new AI Secretary handle the busy work so you can get back to care. Backed by South Park Commons.
About the role
As a Forward Deployed Engineer at Zingage, you are the technical half of a two-person deployment unit. Every account has one FDE and one Deployment Strategist — the pair is the unit. The Deployment Strategist owns the relationship: executive communications, rollout strategy, change management, and business outcomes. You own the engineering: agent configuration, EMR integration, scenario builds, and the custom tooling that makes a home care agency run differently on Monday than it did on Friday.
What they're looking for
- Four things. In order
- Data sensitivity. You look at a customer's operational data and ask the right questions. Not what's the number — what does it depend on, and what's the right lever. Common sense applied to messy systems
- Product instinct. What you learn in the field makes the platform better for the next ten customers. The FDE who runs a good deployment and files nothing is costing us
- Also: 2–5 years in a customer-facing technical role. TypeScript or Python, SQL required. You're joining a function being built in real time — no inherited playbook
More about this role
Home care runs the way it has for forty years — manually, by humans, on phone calls. Every referral fielded by a coordinator on the other line. Every shift filled by a scheduler with a spreadsheet. Behind every missed call is a discharge planner who hangs up and dials the next agency. Behind every unfilled shift is an 82-year-old who didn't get her bath.
By 2030, 80 million Americans will be over 65. The largest home care agencies in the country are betting they can answer that demand by deploying AI agents across hundreds of branches. Zingage is the operating layer underneath their intake, scheduling, care coordination, compliance, and patient engagement.
Home care runs on people doing the hardest job in any industry — scheduling, coordinating, covering, fielding calls at 2am — without software that was ever built for them.
We've done the job. Our team has worked the shifts, taken the calls, and logged the late nights that schedulers live through every day. We didn't study this problem from the outside. We built from inside it.
That's why it works.
Strong opinions. High bar. No interest in doing things the easy way when there's a better one.
Engineering at Ramp and Datadog....
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