Startups · AI

Client Partner, Professional Services, US

Zinier · Boston, MA · Remote

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About Zinier

Backed by Accel and ICONIQ.

About the role

We’re seeking a technically-minded Client Partner who can confidently engage IT and business teams, translate customer needs into clear technical priorities, and own the relationship end-to-end. If you’re a strategic thinker who thrives at the intersection of product, tech, and customer success — this is for you.

What they're looking for

  • Serve as the chief customer liaison, solving complex problems and ensuring customer success through a deep understanding of both technical and business needs
  • Engage with technical stakeholders (e.g., Platform Owners, Delivery Directors) to ensure alignment between product capabilities and customer requirements
  • Drive delivery for large enterprise customers
  • Lead discovery sessions, support UAT, and manage go-live activities
  • Ensure customers realize full platform value post-launch
  • Orchestrate internal teams (PMs, Dev, SA, and CS) to deliver customer outcomes
More about this role

Who we are

80% of the workers across the globe are Deskless. These are the people who keep our lights on and gas flowing, build roads and bridges, run our manufacturing factories, ensure that we get healthcare service, and provide us with reliable phone and internet connectivity. As entrepreneurs, have we considered solving their problems and making them more productive?

Zinier is a company on a mission to empower frontline workers - and the people supporting them - to achieve greater things for themselves and the world around them. With the majority of workers worldwide being deskless, Zinier recognizes the need for Technology Equity to improve the lives and productivity of these workers who keep the world up and running.

We are a remote-first, global team headquartered in Silicon Valley, with a hybrid workforce across the United States, Canada, Europe, Latin America, Singapore, and Bangalore, India, with leading investors that include Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management, and Qualcomm Ventures LLC.

What we are looking for

We’re seeking a technically-minded Client Partner who can confidently engage IT and business teams,...

Read the full posting on Zinier's site ↗

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