Backed by Accel and ICONIQ.
About the role
If you’re a Solution Architect with a proven track record of transforming complex technical requirements into well-structured, customer-centric solutions, we’d love to meet you. Experience in Field Service Management is a must, particularly in defining system specifications and identifying opportunities to optimize solutions. You should also bring experience working on business transformation programs where product-based solutions must be adapted and scaled to fit dynamic environments.
What they're looking for
- Partner with lead solution architects to gather and analyze business and technical requirements, define solution scope, and document processes
- Facilitate workshops, customer meetings, and design sessions to align stakeholders on solution design
- Collaborate closely with product, development, and cross-functional teams to design scalable, customer-aligned solutions
- Define and maintain technical implementation documentation (e.g., Low-Level Designs)
- Evaluate, configure, and customize product features while ensuring integration and implementation best practices
- Troubleshoot technical issues, propose solutions, and provide post-implementation support
More about this role
Who we are
80% of the workers across the globe are Deskless. These are the people who keep our lights on and gas flowing, build roads and bridges, run our manufacturing factories, ensure that we get healthcare service, and provide us with reliable phone and internet connectivity. As entrepreneurs, have we considered solving their problems and making them more productive?
Zinier is a company on a mission to empower frontline workers - and the people supporting them - to achieve greater things for themselves and the world around them. With the majority of workers worldwide being deskless, Zinier recognizes the need for Technology Equity to improve the lives and productivity of these workers who keep the world up and running.
We are a remote-first, global team headquartered in Silicon Valley, with a hybrid workforce across the United States, Canada, Europe, Latin America, Singapore, and Bangalore, India, with leading investors that include Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management, and Qualcomm Ventures LLC.
What we’re looking for
If you’re a Solution Architect with a proven track record of transforming complex technical requirements...
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