Zipline delivers food, groceries, and medicine in minutes with fast, reliable, zero emission delivery. Backed by Sequoia and Techstars.
About the role
As a Commercial Marketplace Strategy & Operations Intern, you will help answer questions like what is happening at a site, which sites are best suited for a given growth program, and where capacity or customer experience constraints may limit growth. You’ll use data to prepare readouts, surface opportunities, test hypotheses, and support decisions across Commercial, Operations, Marketing, Product, Finance, and Utilization.
What they're looking for
- Evaluate and build the playbook for marketplace levers such as pricing, promotions, partner prioritization, pricing, promotions, budget allocation, demand shaping, and customer-experience protection
- Analyze site and cohort performance to identify where to prioritize sales resources, marketing actions, product rollouts, operational playbooks, or other growth programs
- Build and maintain recurring reports and dashboards, partnering with Analytics as needed to improve visibility into site, cohort, and metro performance
- Support daily and weekly site-level performance readouts across marketplace health, growth, efficiency, utilization, fulfillment, customer outcomes, and profitability
- Monitor aircraft availability, fulfillment throughput, throttling, and operational constraints, surface risks that could affect growth plans or customer experience
- Partner with Commercial, Operations, Marketing, Product, Finance, and Utilization to turn insights into action, measure results, and scale what works
More about this role
Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global...
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