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CRM Marketing Manager

Zocdoc · New York, NY; USA Remote · Remote

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About Zocdoc

Backed by Khosla and Founders Fund.

About the role

You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. Zocdoc’s most important asset is our people. As a CRM Marketing Manager you’ll play a meaningful role in making sure we build interesting and effective campaigns that engage patients and ultimately drive sessions and rebookings. The role will play an integral part in driving revenue and patient loyalty via CRM channels. If you’re ready to help us transform healthcare, we want to hear from you!

What they're looking for

  • 7+ years of work experience in a highly analytical CRM role
  • Proven track record of strategic thinking, ideating, and executing highly impactful CRM marketing campaigns to drive overarching business objectives
  • Strong analytical skills (particularly within Excel and Looker) and the ability to leverage data for insights and action
  • Braze and HTML knowledge preferred
  • Incredible attention to detail especially when it comes to campaign QA
  • Strong written and verbal communication skills
More about this role

Our Mission

You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked.

We’re here to give power to the patient.

For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more.

Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking.

Fixing healthcare starts with fixing access to it. And we're still just getting started.

Your Impact on our Mission

Zocdoc’s most important asset is our people. As a CRM Marketing Manager you’ll play a meaningful role in making sure we build interesting and effective campaigns that engage patients and ultimately drive sessions and rebookings. The role will play an integral part in driving...

Read the full posting on Zocdoc's site ↗

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