Backed by Khosla and Founders Fund.
About the role
You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked.
What they're looking for
- Design and build platform services and solutions that are secure, scalable, and intentionally easy to use — including CI/CD pipelines, developer tooling, shared infrastructure patterns, and AI-powered developer workflows
- Contribute to the technical direction of Zocdoc's internal developer platform, including paved roads, tooling, and shared workflows for both engineering and non-engineering builders
- Define and evolve the software development lifecycle for non-traditional builders: access controls, credential management, testing patterns, on-call/support paths, and contribution workflows
- Collaborate across teams to understand real developer pain points and non-technical stakeholder needs, validate platform bets, and drive adoption of platform capabilities across both audiences
- Own and deliver high-impact platform investments end to end — from problem framing through implementation and rollout
- Improve measurable outcomes such as build times, deployment safety, AI tool adoption rates, and operational simplicity
More about this role
Our Mission
You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked.
We’re here to give power to the patient.
For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more.
Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking.
Fixing healthcare starts with fixing access to it. And we're still just getting started.
Your Impact on Our Mission
At Zocdoc, we're on a mission to give power to the patient — and that starts with enabling every person at Zocdoc to build, ship, and leverage technology safely, confidently, and with leverage.
As a Staff Platform Engineer focused on AI Enablement, you will design, build,...
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