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Staff Product Manager, Insurance

Zocdoc · New York, NY · On-site

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About Zocdoc

Backed by Khosla and Founders Fund.

About the role

Zocdoc’s most important asset is our people. As a Staff Product Manager on our consumer marketplace team, you’ll play a critical role in accelerating Zocdoc’s mission to change healthcare. You’ll help shape a future where patients can access their coverage easily, find in network care and be backed by Zocdoc In-network Guarantee

What they're looking for

  • Personally motivated by improving our healthcare system
  • Are not afraid of the complexity of how the health insurance system works
  • The kind of person who thrives in ambiguity and can always come up with “crawl/walk/run” solutions
  • Serious about your work, but not about yourself. Let’s face it - the way things are going, you kind of need a sense of humor
  • Developing deep empathy and understanding of patient needs, pain points, and goals through research and collaboration with Design, Trust&Safety, Operations, Finance, UXR, and PMM teams
  • Building a long-term vision and strategy aligned with company priorities
More about this role

Our Mission

You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked.

We’re here to give power to the patient.

For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more.

Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking.

Fixing healthcare starts with fixing access to it. And we're still just getting started.

Zocdoc’s most important asset is our people. As a Staff Product Manager on our consumer marketplace team, you’ll play a critical role in accelerating Zocdoc’s mission to change healthcare. You’ll help shape a future where patients can access their coverage easily, find in network care and be backed by...

Read the full posting on Zocdoc's site ↗

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