Every team needs a Kelsey. The only AI in multifamily for leasing and collections assistant that comes with human back-up. Boost your NOI with Kelsey! Backed by Y Combinator and a16z.
About the role
Off the back of our Series-A in early 2024, Zuma is scaling rapidly. Achieving our vision requires a team of passionate, innovative individuals eager to leverage technology to redefine customer-business interactions. We're on the hunt for exceptional talent ready to join our mission and contribute to building a groundbreaking technology that reshapes how businesses engage with customers.
What they're looking for
- Basic coding ability (Python or JavaScript) for automation and small improvements
- Familiarity with databases (MongoDB / Postgres)
- Strong understanding of APIs and ability to debug integration issues
- Clear written and verbal communication skills (especially in explaining technical issues to non-technical audiences)
- Attention to detail with a knack for documenting processes clearly and efficiently
- Bonus: Prior experience supporting SaaS or AI-driven platforms
More about this role
About Zuma
Zuma is pioneering the future of agentic AI and our focus is to transform the rental market experience for consumers and property manager alike. Our innovative platform is engineered from the ground up to boost operations efficiency and enhance support capabilities for property management business across the US and Canada, a ~$200B market.
Off the back of our Series-A in early 2024, Zuma is scaling rapidly. Achieving our vision requires a team of passionate, innovative individuals eager to leverage technology to redefine customer-business interactions. We're on the hunt for exceptional talent ready to join our mission and contribute to building a groundbreaking technology that reshapes how businesses engage with customers.
Zuma has raised over $17M in funding to date and has support from world-renowned investors, including Andreessen Horowitz (a16z), Y Combinator, King River, Range Ventures, and distinguished angel investors like YC’s former COO, Qasar Younis.
The Role
As a Support Engineer at Zuma, you’ll be a bridge between our customers, engineering team, and product vision. You’ll ensure new customers onboard smoothly, integrations run reliably, and support...
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