Startups · AI

Customer Solution Engineer - AI Native/Consumption Quote to Cash

Zuora · Remote - United States · Remote

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About Zuora

Zuora is the leading Quote to Cash and subscription management platform, unifying billing, payments, revenue, and AR to scale your modern monetization. Backed by Greylock and Redpoint.

About the role

A technical SaaS sales engineer who captures the technical win on complex billing and quote-to-cash opportunities — with real fluency in consumption/usage-based monetization and AI-native environments. You'll scope, sell and build the QTC solution, not just demo it. Telecom experience is a strong plus. This is a hands-on Solutions Engineer role. Additionally, you’ll also stay close to your accounts post-sale — protecting technical health and surfacing expansion.

What they're looking for

  • Own the technical win. Partner with AEs through complex enterprise cycles — discovery, technical strategy, objection handling, and clear differentiation — to secure the technical decision
  • Build and manage the lifecycle of proofs of concept as a primary mechanism (think forward deployed engineer)
  • Build tailored, end-to-end demos and POCs aligned to each customer's strategic objectives — hands-on with APIs, data, and integrations, not slideware
  • Lead technical presentations for senior stakeholders, including C-level, translating architecture and pricing-model tradeoffs into business value
  • Build strong technical relationships with customers and prospects — understanding their goals, constraints, systems of record, and operating models
  • Protect technical health and adoption on your accounts — ensure customers realize value against agreed outcomes, and identify expansion across business units, cross-sell, and add-ons
More about this role

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

A technical SaaS sales engineer who captures the technical win on complex billing and quote-to-cash opportunities — with real fluency in consumption/usage-based monetization and AI-native environments. You'll scope, sell and build the QTC solution, not just demo it. Telecom experience is a strong plus.

This is a hands-on Solutions Engineer role. Additionally, you’ll also stay close to your accounts post-sale — protecting technical health and surfacing expansion.

  • Own the technical win. Partner with AEs through complex enterprise cycles — discovery, technical strategy, objection handling, and clear differentiation — to secure the technical decision.

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Read the full posting on Zuora's site ↗

Customer Success

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