Acadia advances care for underserved neurological disorders and rare diseases. Since our founding, we have been working at the forefront of healthcare to bring vital solutions to people who need them most. Backed by NEA.
About the role
Ensuring access services marketing plan and execution align with Brand Marketing and Access & Reimbursement strategies.
What they're looking for
- Partners with Patient Support Services field team members to evolve and improve services & execute on hub and other PSS strategies across the portfolio with a focus on Neuroscience
- Helps lead the planning, development and implementation of access marketing strategies, programs, tactics and messaging by:
- Supporting access-related Brand Planning process
- Collaborating closely with Brand Marketing to ensure a seamless customer experience and alignment with brand initiatives
- Planning and developing hub priorities, content, tools, and training for national meetings and customer-facing team training
- Serves as access services expert, making recommendations on solutions to deliver upon unmet needs, across the portfolio with a focus on Neuroscience
More about this role
About Acadia Pharmaceuticals
Acadia is committed to turning scientific promise into meaningful innovation that makes the difference for underserved neurological and rare disease communities around the world. Our commercial portfolio includes the first and only FDA-approved treatments for Parkinson’s disease psychosis and Rett syndrome. We are developing the next wave of therapeutic advancements with a robust and diverse pipeline that includes mid- to late-stage programs in Alzheimer’s disease psychosis and Lewy body dementia psychosis, along with earlier-stage programs that address other underserved patient needs. At Acadia, we’re here to be their difference.
Please note that this position is based in either San Diego, CA, or Princeton, NJ. Acadia's hybrid model requires this role to work in our office three days per week on average.
Position Summary
The Associate Director, Patient Support Services leads Patient Support Services (PSS) strategies and initiatives, including messaging and training to drive customer engagement and overcome access barriers across the portfolio with a focus on Neuroscience. Advances hub processes and enhances support programs to best serve Acadia’s...
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