Acorns is a financial wellness app that helps individuals and families save, invest, and grow money automatically through simple, everyday habits.
About the role
Manage High-Volume Operational Queues : Resolve a high volume of daily customer emails and operational cases through internal case systems, including account updates, asset transfers, and account reviews. Success in this role requires strong focus, persistence, and the ability to maintain accuracy and professionalism while working through large case queues. Occasional outbound calls as required. Found on 1752vc Careers, the job board for startup and VC roles.
More about this role
Lead With Heart - With compassion, integrity, and tenacity, inspire yourself and others to move past all previous thresholds of possibility
Make Bold Decisions - We are creating a new world. Be optimistic, adventurous, and courageous. Leap fearlessly into the future
Always Build Trust - Say what you mean, mean what you say, and do what you say you’re going to do. We are all owners. We are one team
Never Stop Growing - Change IS the constant. Stay hungry and curious. Be relentless in the pursuit of progress
Find a way - Never settle, no excuses, nothing is impossible. Just make it happen
Be the owner - Drive with intensity and take total responsibility for the outcome. It's on you.
Our values guide us, and our mission drives us. Come join us and help deliver financial wellness for the whole family, putting the tools of wealth-making into everyone’s hands.
Acorns is seeking a Junior Invest Operations Associate to serve as a critical link in our financial operations engine. Reporting directly to the Invest Operations Team Lead, you will be responsible for executing the essential back-office processes that protect our customers’ assets and ensure their financial journeys remain...
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