Run payments, manage your data, and offer financial products in one platform. Adyen is purpose-built for the world. Backed by Index and ICONIQ.
About the role
As part of our regional growth, we are looking for a strategic and experienced leader to serve as our Head of Customer Due Diligence, Americas. You will oversee a team of five people managers and a total of ± 45, spanning onboarding to ongoing reviews, and will play a pivotal role in evolving the CDD function across the region.
What they're looking for
- 10+ years of experience in Operations (preferably Onboarding, KYC/CDD, Risk) or Compliance within financial services, fintech, banking, investment banking, or consulting
- 7+ years of MoM people management experience (leading managers or team leads) and building high-performing teams across regions and functions
- A strategic, operational, and hands-on leader who can translate regulatory and business requirements into actionable, scalable solutions
- Exceptional at influencing and aligning stakeholders across regions, functions, and seniority levels through clear, confident communication
- Growth-oriented, focused on optimizing processes, building scalable solutions, and driving individual and team development
- Comfortable navigating ambiguity and evolving environments, balancing commercial and risk priorities
More about this role
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
As part of our regional growth, we are looking for a strategic and experienced leader to serve as our Head of Customer Due Diligence, Americas. You will oversee a team of five people managers and a total of ± 45, spanning onboarding to ongoing reviews, and will play a pivotal role in evolving the CDD function across the region.
You will work closely with internal stakeholders - Compliance, Commercial, Product, and Legal - and external stakeholders, including merchants and regulators, to ensure Adyen delivers a risk-aware, efficient, and scalable onboarding and review...
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