Run payments, manage your data, and offer financial products in one platform. Adyen is purpose-built for the world. Backed by Index and ICONIQ.
About the role
For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Merchant-Facing & Direct Customer Engagement: Experienced in direct customer interactions and merchant-facing roles, effectively bridging complex compliance requirements with commercial discussions and operational needs
- Data Rigor & Continuous Improvement: Analytical mindset proficient in leveraging data and analytics to identify root causes of onboarding friction, contributing directly to automation and tooling enhancements
More about this role
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
Our Direct Customer Onboarding (CDD) team is seeking an experienced Senior CDD Risk Analyst with a strong compliance background and deep CDD expertise. In this role, your core focus centers on two key pillars: leading quality improvements (and quality control processes sign-offs) and directly managing high-complexity enterprise onboarding cases. Additionally, you will serve as a Subject Matter Expert (SME) and mentor, actively helping to upskill the team while collaborating cross-functionally with Quality Assurance, Compliance, and Commercial teams to streamline our...
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