See farther. Think faster. Act sooner. Palm-sized, software lidar with 1 km of intelligent vision – for situations where time and distance matter most. Backed by Airbus Ventures.
About the role
AEye is looking for a Customer Program Manager to help own the customer lifecycle, from contract through delivery, across our product lines. You will manage a portfolio that includes roadmap-driven customers, who buy and build on our existing sensor platforms, and contract-driven programs for space and government customers, where committed milestones, a controlled requirements baseline, and formal change control shape the work. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 4+ years of program or project management experience in a hardware, technology, or engineering-driven environment
- Experience communicating directly with customers or external stakeholders, including setting expectations, reporting status, and handling escalations
- Ability to manage schedule, scope, risk, and change across multiple concurrent programs
- Comfortable working day to day with engineers and the technical details of hardware or sensor products. You do not need to be an engineer, but you need to ask good questions and understand the answers
- Strong written communication and documentation skills, and experience with tools such as Jira and Confluence or similar
- Experience coordinating across functions such as Engineering, Operations, Finance, and Legal or Contracts
More about this role
Type: Full-time
About the Role
AEye is looking for a Customer Program Manager to help own the customer lifecycle, from contract through delivery, across our product lines. You will manage a portfolio that includes roadmap-driven customers, who buy and build on our existing sensor platforms, and contract-driven programs for space and government customers, where committed milestones, a controlled requirements baseline, and formal change control shape the work. You will be the customer’s day-to-day program lead and the internal owner of commitments, turning what customers need and what contracts require into plans that our teams can execute. This role sits at the intersection of Customer Programs, Field Engineering, Engineering, Operations, Legal, and Finance.
Customer Program Ownership
- Serve as the day-to-day program lead for assigned customers, from contract execution through delivery and handoff to support.
- Maintain each customer’s commitment baseline (requirements, scope, milestones, deliverables, and assumptions) and run change control for anything that adds scope, cost, or schedule risk.
- Own the customer-facing schedule: set expectations on dates, status, and risks, and...
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