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Implementation Specialist I

Affirm · Remote US · Remote

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About Affirm

Buy now pay later without the fees. Flexible payment options with longer plans, lower payments, and no fees. Pay in 4 interest-free or get more time and see your total cost upfront. Backed by Battery, Khosla and Lightspeed.

About the role

As an Implementation Support Specialist I, you’ll combine your exceptional technical and communications skills to support the implementation of the Affirm solution with our growing network of retail partners. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Health coverage at no cost: We cover 100% of premiums for employees and their dependents
  • Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you
  • Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to
  • Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount
More about this role

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.

About the Operations team

The Operations team delivers seamless customer experiences and enables new product capabilities while ensuring operational excellence. The team owns strategy, planning, technical execution, customer service, fraud operations, process design, quality, training, and program management. We drive efficiency, resolve issues quickly, and scale operations as the business grows. Our goal is to deliver seamless support while maintaining high standards and reducing risk.

About the Role

As an Implementation Support Specialist I, you’ll combine your exceptional technical and communications skills to support the implementation of the Affirm solution with our growing network of retail partners. You will serve as a primary support contact for our partners’ business and technical teams throughout the integration process, while working cross-functionally with Affirm’s Engineering and Merchant Operations teams to help provide clients with quick solutions, troubleshoot account issues, and build...

Read the full posting on Affirm's site ↗

Merchant Ops

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