Agility's humanoid robots are deployed today in manufacturing, distribution, and logistics. Proven automation for industrial environments. Backed by SoftBank VF.
About the role
The Senior Manager, Field Services Engineering is responsible for leading a team of Deployment Specialists and owning field service operations across the entire deployment lifecycle, from initial customer deployment through ongoing support and fleet management. This role combines team leadership, hands-on technical execution, and operational ownership to ensure Agility Robotics’ bipedal robots (Digit) and robotic systems are deployed safely, operate reliably, and deliver customer success in real-world environments. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 10+ years of experience in field service, technical operations, or robotics environments
- 5+ years of direct people management experience, including hiring, coaching, performance management, and employee development
- Strong hands-on technical troubleshooting skills, ideally involving complex hardware, software, or integrated systems
- Experience overseeing deployment execution and ongoing service delivery, including maintenance, resource planning, and issue escalation
- Ability to balance direct technical involvement with people leadership and accountability for operational outcomes
- Experience tracking operational performance, improving processes, and driving continuous improvement
More about this role
Agility’s commercially deployed humanoids operate alongside teams in warehouses, manufacturing facilities, and distribution centers—tackling physically demanding and repetitive tasks while enabling workers to focus on higher-value work. With industry-leading safety standards and years of proven deployment data, we're pioneering a new era of automation that enhances human potential.
Agility Robotics is at the forefront of humanoid robotics, redefining how robots interact with and navigate the human world. Our cutting-edge robots rely on advanced hardware systems, including actuators, motor controllers, sensors, PCBAs, limbs, and end effectors, to perform complex tasks in dynamic and demanding environments.
The Senior Manager, Field Services Engineering is responsible for leading a team of Deployment Specialists and owning field service operations across the entire deployment lifecycle, from initial customer deployment through ongoing support and fleet management. This role combines team leadership, hands-on technical execution, and operational ownership to ensure Agility Robotics’ bipedal robots (Digit) and robotic systems are deployed safely, operate reliably, and deliver customer...
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